RETURNS POLICY

Our Returns Promise

We want you to love your purchase. If you’re not completely satisfied, you may return eligible items within 14 days of delivery for a refund or exchange.

What Can Be Returned?

  • Full-price items in original, unworn condition
  • Products with original tags and packaging intact
  • Faulty or damaged items (see below)

Non-Returnable Items:

  • Sale/clearance merchandise (unless faulty)
  • Custom-made or personalized products
  • Items without proof of purchase

How to Return

  1. Initiate Return via your account dashboard
  2. Pack Securely using original packaging
  3. Attach Return Label included in your order
  4. Drop Off at designated carrier locations

Refund Processing

  • Refunds issued to original payment method
  • Allow 5-7 business days after we receive your return
  • Original shipping fees non-refundable

Faulty Items

For manufacturing defects:

  • Report within 48 hours of delivery
  • Include detailed photos/video
  • We cover return shipping costs

Exchanges

For size exchanges:

  1. Return original item
  2. Place new order online
    (Stock subject to availability)

International Returns

  • Customer responsible for return shipping
  • May incur customs fees
  • Refund excludes original shipping costs

Need Help?

Visit our Help Center for return FAQ